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FAQ

Answers to the most common questions. If you can't find what you're looking for, contact us.

What exactly does Offload sell?

Offload sells links to premium quality suppliers. You are not buying a physical product from us — you are buying direct access to a verified supplier. It's a sourcing service for resellers.

Who is Offload for?

For resellers — independent or professional — looking for reliable premium quality sources to fuel their business. If you're looking to buy a single item for personal use, Offload is probably not for you.

Where do the items come from?

Listed suppliers are independent third-party producers. Offload is not affiliated with or endorsed by any brand. You are buying access to an independent supplier — see our Legal page for the full disclosure.

How do I receive my supplier link?

After your order is confirmed, you receive an email with the supplier link within 24 business hours. Check your spam folder if you haven't received anything after 24h.

Can I return or get a refund?

No. All sales are final. You are purchasing a digital link — once delivered, our service is fully completed. Digital content made immediately available after purchase is not eligible for a right of withdrawal.

What can I do with the products?

Items are sold by independent suppliers. Customers must comply with applicable laws in their jurisdiction. Misrepresenting these items can carry legal consequences. Offload accepts no liability for the customer's use of the supplier link after purchase — see our Legal page.

What payment methods are accepted?

Credit card (Visa, Mastercard), Apple Pay, and PayPal. All payments are secured through Shopify Payments.

The link doesn't work or the supplier isn't responding

Contact us at resellproducts.fr@gmail.com with your proof of purchase. We'll do our best to provide an alternative link. Offload is not responsible for third-party supplier actions.

How do you select your suppliers?

We order ourselves, analyze premium quality, and monitor community feedback (Reddit, Discord, specialized forums). A supplier doesn't pass our filter without an impeccable reputation and consistent quality.