How you receive your order

Digital delivery — by email

Offload sells links to third-party sellers. There is no physical delivery from Offload. What you receive is an email containing the direct link to the seller selected for the ordered product.

Delivery timeframe

The seller link is sent to the email address provided at checkout within 24 business hours of payment confirmation. Most orders are processed within a few hours.

Check your spam folder

If you haven't received anything after 24h, check your spam/junk folder. The email comes from resellproducts.fr@gmail.com. If still nothing, contact us immediately.

Physical product delivery

Once you've received the seller link, the third-party seller handles physical delivery of the product to you. Timeframes and conditions vary by seller (generally 7–20 days from Asia). Offload cannot be held responsible for the seller's shipping delays.

Incorrect email address

Offload cannot be held responsible for an email not received due to an incorrect address provided at checkout. If you made an address mistake, contact us quickly at resellproducts.fr@gmail.com.

Contact

For any questions about your order: resellproducts.fr@gmail.com